Terms & Conditions

Last updated: October 2025

Welcome to Rooted + Roaming Travel Co., LLC (“Rooted + Roaming,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and any services provided through it. By accessing or using our site, you agree to these Terms. Please read them carefully.

1. About Rooted + Roaming Travel Co.

Rooted + Roaming Travel Co., LLC is a North Carolina–based travel planning company that provides bespoke travel services including personalized vacations, guided group trips, and reading retreats. We design thoughtfully curated itineraries and experiences that reflect each traveler’s preferences, but we do not operate as a direct provider of flights, lodging, or other travel services.

2. Use of This Website

Our website is intended to share information about our services, allow visitors to contact us, and subscribe to our email list. All information provided must be accurate and truthful. You agree not to use the site for any unlawful purpose or in a way that could harm or interfere with its security or functionality.

3. Travel Planning Services

Rooted + Roaming offers travel planning and coordination services only. All bookings with airlines, hotels, tour operators, transportation providers, or other third-party suppliers are made subject to those suppliers’ terms and conditions. While we do our best to recommend and coordinate with reputable providers, Rooted + Roaming is not responsible for the acts, errors, omissions, or default of any third-party supplier, nor for any loss, injury, delay, or damage resulting from their actions.

4. Group Trips and Reading Retreats

For guided group trips and reading retreats, a non-refundable deposit will be required at the time of registration to secure your spot. Additional payment details, cancellation policies, and participant expectations will be clearly outlined during the registration process. Please review all terms carefully before making any payments.

5. Payments and Refunds

All payment information you provide must be accurate and complete. Deposits are non-refundable, and any other payments are subject to the specific terms outlined for each trip or service. Rooted + Roaming Travel Co. reserves the right to cancel or reschedule a trip if necessary; in such cases, refund policies will be communicated directly to affected participants.

6. Limitation of Liability

Rooted + Roaming Travel Co., LLC acts solely as a travel planner and coordinator. We do not own, operate, or control the suppliers who provide travel services. To the fullest extent permitted by law, we are not liable for any injury, loss, damage, accident, delay, or other irregularity that may arise from the use of third-party services or from circumstances beyond our control (such as weather, government actions, or changes to travel regulations).

7. Personal Information and Privacy

When you contact us, join our mailing list, or register for a trip, we may collect your name, email address, phone number, and relevant travel preferences. This information is used solely to provide and improve our services, communicate with you, and share updates about upcoming trips or offerings. We respect your privacy and will never sell or share your personal information with third parties for marketing purposes. For more details, please see our Privacy Policy.

8. Intellectual Property

All content on this website - including text, images, branding, and design - is the property of Rooted + Roaming Travel Co., LLC and may not be copied, distributed, or used without our written permission.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes have been made signifies your acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms or our services, please contact us at hello@rootedandroamingtravel.com.

Privacy Policy

Last updated: October 2025

At Rooted + Roaming Travel Co., LLC (“Rooted + Roaming,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or engage with our services. By using our site or providing your information, you agree to the terms outlined below.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Complete a contact form or join our email list
Request a quote or consultation
Register for a group trip or reading retreat
Communicate with us by email, phone, or through social media

This may include:

Contact details: your name, email address, phone number, and mailing address
Travel preferences: destinations, interests, and any specific needs shared during trip planning
Booking and payment information: only when applicable for trip registration or deposits
Website usage data: such as pages visited and time spent on our site (collected anonymously via cookies or analytics tools)

We do not knowingly collect personal information from anyone under the age of 18.

2. How We Use Your Information

We use the information you provide to:

Communicate with you about your inquiries, bookings, or upcoming trips
Create personalized travel plans and recommendations
Send newsletters, travel inspiration, and updates (you can unsubscribe anytime)
Improve our website, services, and user experience
Process payments and manage reservations (when applicable)
Comply with legal requirements and resolve disputes

We only use your personal data for purposes directly related to your relationship with Rooted + Roaming.

3. How We Protect Your Information

We value your trust and will never sell or rent your personal information. We may share limited information with trusted third parties only when necessary to provide our services -for example, sharing traveler names with hotels or tour operators to complete bookings. All such partners are expected to maintain appropriate confidentiality and data protection standards. We may also disclose information when required by law, to comply with a legal obligation, or to protect our rights, safety, or property.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. Cookies collect anonymous data such as which pages you visit and how long you stay. You can choose to disable cookies through your browser settings, though some parts of the website may not function properly without them.

6. Email Communications

If you subscribe to our email list, we’ll occasionally send updates, travel tips, and announcements about new trips or offerings. You can opt out anytime by clicking “Unsubscribe” at the bottom of any email or by contacting us directly.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Links to Other Websites

Our site may contain links to third-party websites (such as airlines, hotels, or partner travel providers). We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before sharing personal information.

9. Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask us to correct, update, or delete your information
Withdraw consent to certain uses of your data (like marketing emails)

To exercise these rights, please contact us using the information below.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after such updates means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@rootedandroamingtravel.com.